Tesla Model X: Supercharger Usage Fees and Idle Fees

When charging at a Tesla supercharger, information about the charging session displays at the bottom of the charging screen. This includes the location, the time that charging started, and a cost estimate for the session. When you stop supercharging, the estimated cost of the session displays until a new supercharging session begins. If free charging is applicable, the estimated cost displays as zero.

NOTE: Estimated cost may not reflect the final cost of the supercharging session. Final pricing for supercharging sessions can be found in your Tesla account.

When charging at a Tesla supercharger, you are subject to idle fees. Idle fees are designed to encourage drivers to move their vehicle from the Supercharger when charging is complete. Idle fees are ineffect only when half or more of the Superchargers at a site are occupied. The Tesla mobile app notifies you when charging is almost complete, and again when charging is complete.

Additional notifications are sent if idle fees are incurred. Idle fees are waived if you move your vehicle within five minutes of when charging completed.

Log into your Tesla account to view fees and details about Supercharger sessions, track the remaining balance of free credits, set up a payment method, and make payments. Once a payment method is saved, fees are automatically paid from your account.

Manually Releasing Charge Cable

If the usual methods for releasing a charge cable from the charge port (using the charge handle release button, touchscreen, or mobile app) do not work, carefully follow these steps:

1. Ensure that Model X is not actively charging by displaying the charging screen on the touchscreen. If necessary, touch Stop Charging.

2. Open the rear trunk.

3. Pull the charge port's release cable downwards to unlatch the charge cable.

WARNING: Do not pull the release cable while simultaneously attempting to remove the charge cable from the charge port. Always pull the release cable before attempting to remove the charge cable. Failure to follow these instructions can result in electric shock and serious injury.

NOTE: The release cable may be recessed within the opening of the trim.

4. Pull the charge cable from the charge port.

CAUTION: Use the release cable only in situations where you can not release the charge cable using the usual methods. Continuous use can damage the release cable or charging equipment.

WARNING: Do not perform this procedure when your vehicle is charging, or if any orange high voltage conductors are exposed. Failure to follow these instructions can result in electric shock and serious injury or damage to the vehicle. If you are uncertain as to how to safely perform this procedure, contact your nearest Service Center.

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